Frequently Asked Questions

QUESTION TOPICS

What your child needs and what HE:LP provides

What happens during a session at HE:LP

How HE:LP liaises with schools and other supports

About Tammy

Pricing and funding options

Location

What your child needs and what HE:LP provides

Most children and young people, and their parents, know if their child needs help. In addition, you can contact me for an interview to discuss your concerns about your child’s progress. Some of the signs your child might need HE:LP include difficulty with
  • Social situations
  • Maintaining attention
  • Reading skills
  • Number skills
  • Organisational skills
  • Communication skills
  • Fine motor skills, pencil grip and/or handwriting
  • Gross motor skills and coordination
  • Speech and/or language
  • Understanding what is read/said
  • Behaviour
  • Memory
I have experience working with people of all ages and I am happy to discuss your specific requirements regardless of your child’s age. In many cases it is extremely important to address issues as early as possible to minimise the delay your child experiences, but it is also never too late to learn.
Each assessment is different, driven by the needs identified by the client and their family at the initial interview. The assessment will involve a range of games and activities that will allow me to determine the best starting point for optimal learning.
HE:LP is so much more than just tutoring! Tutors are not able to provide the multi-sensory learning environment HE:LP is known for and generally focus on only academic learning areas. At HE:LP we are much more interested in working with clients and families to develop the WHOLE PERSON, with academic development being only one small part of that support.
Some of the resources that I use, such as the Jolly Phonics program, may be similar to resources that are used in schools but the use of the resources is very different to the way they are used within a school environment. You will find that your child is likely to enjoy coming to HE:LP a lot more than they enjoy going to school!
It is impossible to tell the length of time your child will need HE:LP. Some people have a defined deficit that can be addressed in a short time span while others have ongoing difficulties that will require long-term support. As part of the initial assessment I will identify your child’s areas of strength and weakness and discuss with you a plan to address any issues.

What happens during a session at HE:LP

HE:LP is so much more than just tutoring! Tutors are not able to provide the multi-sensory learning environment HE:LP is known for and generally focus on only academic learning areas. At HE:LP we are much more interested in working with clients and families to develop the WHOLE PERSON, with academic development being only one small part of that support.
You are very welcome to stay and observe your child’s session if you’d like to see exactly what we’re doing. I also provide a detailed summary of the activities we undertake and any notes I may have. These session notes are emailed to you each week, and can also be provided to other therapists and teachers.
Each session is different, according to the needs of the client, the skill being developed and even the weather! As much as possible, learning is hands on and interactive, with lots of opportunity for movement, exploration, discovery, practise and fun! Some of the activities undertaken at HE:LP are:
  • Playing board games
  • Reading stories
  • Playing on the equipment
  • Writing
  • Playing with educational materials
  • Drawing pictures
  • Playing outside
  • Talking
  • - Playing games
As you can see, I place a lot of importance on the value of learning through play!
Each session lasts for 1 hour.
I’m sure we’ve all heard the old adage that “practise makes perfect” and this is certainly true when developing new skills. For this reason, your child will receive “homework” after each session at HE:LP. The exact nature of the practise at home will vary, but will never be more than 5-10 minutes per day. Research consistently shows that short bursts of positive practise prove the most effective in helping people learn new things. I am also able to liaise with your child's teacher and other therapists to help balance the amount of practise your child has to ensure they aren't overloaded.
Some clients like their parents to stay during the session, while others prefer them to leave. It is completely up to you and your child to determine your preference in this matter.
Your child may be provided with materials to take home and use for practise and it is expected that these will be brought to each session. No other materials are needed but some children choose to bring special items to share.
Loose comfortable clothing that will allow for movement.

How HE:LP liaises with schools and other supports

If you would like me to liaise with other people supporting your child, I am happy to do so. This is discussed at your first session.
All of the work undertaken at HE:LP aligns with the current Australian Curriculum, provided at the level the child requires learning. This may or may not match what is happening in the school classroom, depending on how the skills of the client relate to what is being taught at school. One of the great differences between learning at school and at HE:LP is that my lessons are designed to be perfectly aligned to your child’s needs, whereas school instruction must cater for a range of abilities. Within the school environment, the teacher must present the curriculum that is set for your child’s relevant year level, even if your child has not grasped prior concepts – this doesn’t happen at HE:LP, where we practise each new skill until the client is competent.

About Tammy

I am a qualified teacher registered with the Teachers’ Registration Board of South Australia. I have many years experience teaching students from kindergarten to university, with a focus on helping those with additional needs. I have taught in both public and private schools and kindergartens in Adelaide and also provided private tuition in both Adelaide and Sydney, over a period of more than 20 years.
I am NOT a qualified therapist. I do have experience implementing therapy plans with children and young people. Over the past 15 years I have worked with numerous children and young people with additional needs and have gained a lot of hands-on experience in the areas of psychology, speech therapy, occupational therapy and physiotherapy. I implement this experience into my work with all clients. I am able to follow a therapist’s plan with the resources in the sensory gym and also undertake pre-assessments to help parents determine the merit of undertaking a formal diagnostic assessment with a therapist.

Pricing and funding options

Price varies depending on the type of service required and the location of the service provision. Please speak to Tammy about your requirements.
HE:LP is not currently recognised as a Registered NDIS Provider. I am working to remedy this as soon as possible. If you have NDIS funding you'd like to use for services provided by HE:LP please see Can I use my child's NDIS funding at HE:LP?
If you self-manage your child’s NDIS funding and the work undertaken at HE:LP supports your child’s approved NDIS Plan Goals then you may claim HE:LP services from NDIS. If you are unsure about this, please speak with me about it. If your child’s NDIS funding is managed by a registered NDIS Plan Manager and the work undertaken at HE:LP supports your child’s approved NDIS Plan Goals then you may claim HE:LP services from NDIS. If you are unsure about this, please speak with your plan manager about it. If your child’s NDIS funding is managed by the NDIA then you will NOT be able to claim services provided by HE:LP, even if the work undertaken at HE:LP supports your child’s Approved NDIS Plan Goals. This is because HE:LP is not currently recognised as a Registered NDIS Provider. If you are in this situation the please speak to me about how I can HE:LP you be more in control of your child's funding.
Because HE:LP employs no allied health therapists, we are not recognised by health funds.
HE:LP provides an invoice after each session, which is sent to you via email. Payments may be made by bank transfer (preferred), cash or credit card (via PayPal).

Location

The HE:LP Sensory Gym and main clinic is located, in a separate building, at my home in Hackham. Hackham is between Morphett Vale and Noarlunga in the south of Adelaide. Some services, such as Hand in Hand Home Education Workshop and some Social Skills groups, are offered in Unley.
I am able to provide a very limited number of sessions in schools, if the school is accommodating.
As a rule, I do not provide lessons in private homes unless there is a special need to do so.